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Global Skills Matrix

In 2022 The World Administrators Alliance published the Global Skill Matrix for the administrative profession. For the first time executive assistants are now able to identify the skills and knowledge that they need to remain competitive in this fast changing world and have the evidence base to convince their executives to invest in their personal development and training


There has never been a more important time for organisations to utilise their administrators to their full potential. Covid-19 has increased the need for management to be more agile and operating at maximum capacity. Every organisation needs to ensure the ROI on their executives’ salaries is maximised.

A career Executive Assistant with clear goals and objectives, combined with opportunities for personal development and career progression is a key component for achieving this.

The Global Skills Matrix:

  • Professionalises & increases the role value

  • Makes becoming an administrator a viable & structured career choice

  • Provides a framework when changing job, locally or globally

  • Paves the way for specific & internationally recognised credentialing


Assess yourself against the Global Skills Matrix using our simple to use Skills Gap Analysis. Our tool helps you assess where you are today and provides you with the evidence you need to convince your boss to invest in your training.

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