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Course Contents

To become a true ‘Strategic Partner’ to an executive, it is imperative that executive assistants have a deep understanding of the business and their executives’ role & responsibilities.


Organisations are looking for assistants that possess executive level business acumen now more than ever.​

Uniquely delivered from an executive led perspective, the ACEA® course focuses on elevating the role of the executive assistant, by delivering a fundamental understanding of business and organisations, as well as practical skills, including.....


  • Strategic thinking

  • Corporate visions & missions

  • Understanding the linkages between strategy, projects & operations

  • Project management skills

  • Stakeholder management

  • Risk management

  • Quality management

  • Ethics & corporate social responsibility

  • Communication skills

  • Emotional intelligence / resilience

  • Service orientation

  • Time management

  • Leadership skills

  • Presentation skills

  • Financial awareness

  • Change management

  • Critical thinking and problem solving

  • Negotiation skills and conflict management

       and much more ..

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