FREQUENTLY ASKED QUESTIONS
You can complete our 'Contact Form' with the particular event you wish to inquire about, and one of our sales representatives will contact you with all the relevant details.
Or you can View our 'Upcoming Events' and click 'Book Now / Pay Later' for our specific events.
Yes, you can take the ACEA® program online. It runs over 3 weeks with 6 sessions of 4 hours each, plus a final 2-hour session. Public courses usually run on Tuesday, Wednesday, and Thursday for the first 2 weeks, and then on the Thursday of the final week. In-House/On-Site schedules can be customized to meet your needs. The program is supported by the BMTG e-learning Academy for coursework, collaboration, quizzes, and assessments.
ACEA® is marketed exclusively by our licensed global event management partners including:-
Lucy Brazier OBE's Executive Support Magazine
Innoverto Fze, Dubai
Opus Kinetic, Malaysia
Ken Knowledge, Singapore
Gwiji Africa, Kenya
Their role is to find delegates, organise venues and run the courses.
BMTG (UK) Ltd is responsible for delivering the course content.
BMTG (UK) Ltd will pass any enquiries to our partners, who will contact you, or you can simply contact them directly.
The ACEA® program is highly regarded globally, having trained over 4,000 delegates from leading organizations in both the private and public sectors. It is jointly certified by Qualifi, a respected UK awarding body, and the Institute of Administrative Management (IAM). The program is also accredited by the CPD Standards Office and approved by the International Association of Administrative Professionals (IAAP), providing 28 CAP re-certification points. Lucy Brazier OBE, CEO of Executive Support Media, actively promotes ACEA®, helping establish it as the preferred program for many of the world’s leading brands.
ACEA® was the original "Executive" led business acumen focussed programme and is only ever delivered by Executives or ex-Executives.
ACEA® is not reliant on a single trainer. Through our global stable of 9 experienced trainers we can deliver continuity whilst minimising the risk of cancellation.
Unlike many similar programs ACEA® is independently certified, accredited and approved by leading educational and professional bodies and is not simply a "Certificate of Attendance" issued by the course providers.
Yes.
In 2022 ACEA® was voted the top Business and Management Course for Executive Assistants and Administrative Professionals and also the top Business Administration tutor led course.
and in 2021 ACEA® was awarded the top online live and interactive Business Administration course on findcourses.co.uk
Yes, your company can host the ACEA® program on-site. This option can save on public course fees, travel, and accommodation costs, especially if you have 8 or more staff attending. Additional savings or free places are available for organizations hosting a public event. Contact us for more details, and our regional partners will assist you.
As ACEA® is an advanced level course we look for a combination of skills and experience. Entry to ACEA® can be granted if you fulfil two of the following criteria:
University degree or equivalent
3 years’ experience in role or similar role
Associate level or above of any recognised local PA/EA Association
or
More than 5 years in the administrative profession.
Yes ACEA® is independently accredited by the CPD Standards office and offers 30 CPD Credits equivalent to 30 CEU Credits.
We are delighted to offer a convenient "Book Now / Pay Later" option, allowing you to secure your place on the Course without needing to pay upfront.
Once you reserve your spot, you will have 14 days to complete the payment. If payment is not received within this time frame, your reservation will be released and the place will be made available to others on a first come, first served basis.
Please note, your booking may be referred to our local event organizing partners, who will reach out to confirm your reservation and assist with the payment process, if applicable.
Important: The "Book Now / Pay Later" option is available only for bookings made up to 6 weeks before the event start date. For reservations made within 6 weeks of the event, payment terms will be arranged on a case-by-case basis. In all cases, payment must be received prior to the course start date.
If you are a member of the International Association of Administrative Professionals (IAAP) by achieving ACEA® provides you will be awarded with 28 CAP re-certification points
Yes. There are no re-certification requirements
ACEA® is owned and delivered by BMTG (UK) Ltd and is marketed by our event management partners globally.
Lucy Brazier OBE's Executive Support Magazine
Innoverto Fze, Dubai
Opus Kinetic, Malaysia
Ken Knowledge, Singapore
Gwiji Africa, Kenya
The ACEA® Online Assessment is conducted Online in the BMTG e-Learning Academy.
The Assessment is based on the multiple choice model and consists of 50 questions.
The ACEA® Online Assessment based on the multiple choice model and consists of 50 questions.
To pass the ACEA® certification, you need a score of 70% or higher. Achieving between 94% and 97.9% earns you a Merit grade, while a score of 98% or above grants you a Distinction grade.
Delegates who achieve, on the first attempt, a score of 98% or above are awarded a Distinction grading.
Delegates who achieve 94% but below 98% are awarded a Merit grading
The words "Distinction" or "Merit" will appear on the certificate
Course fees vary depending on format (Classroom or Online) and location.
Early bird rates are also available.
Full details of all our upcoming events along with prices can be obtained by selecting requesting our course brochure.
Sorry, we do not offer scholarships.
No.
In the United Kingdom only academic qualifications such as GCSEs, A-Levels etc. are consider to be regulated. Regulated qualifications are overseen by official regulatory bodies such as Ofqual (England), Qualifications Wales, SQA (Scotland), and CCEA (Northern Ireland).
VAT (Value Added Tax) is a UK sales tax set at 20%. It applies to courses based on the event location, buyer's residency, and whether the buyer is a business or individual. UK events charge 20% VAT unless exempt (e.g., United Nations). Non-UK events may have local sales tax. Online events do not attract VAT for non-UK residents. From 1/1/2025, EU clients may be charged their home country's VAT. Non-UK or EU clients do not pay VAT on online courses.
The requirements vary depending on the format you choose.
For our 5-day classroom sessions, there is a small amount of pre-course work, taking around 60 to 90 minutes. After the course, you will complete an online assessment, which typically takes about 90 minutes and can be spread over 7 days. There is no offline course work.
For our online sessions, the pre-course work and post-course assessment are similar in duration. However, there is additional in-course "homework," which takes approximately 6 hours over a two-week period, followed by a final offline assignment that should take 4 to 5 hours to complete within a 7-day window.